Measurement and product supply
Pitbull can measure openings and supply products selected for the project requirements.
PARTNER SERVICES
Support that fits the work order
Installation-only
Partners can engage Pitbull for installation even when the product is supplied through another approved project channel.
Repairs and service calls
Window, door, glass, hardware, screens, weatherstripping and hail-related requests can be reviewed for service.
Overflow and multi-unit work
Pitbull accepts overflow work from other window and door companies and can support multi-unit projects.
WORK-ORDER INTAKE
The information Tina needs first
Business and project
Provide the business name, project contact and complete service address. One business account may have multiple project locations.
Work-order details
Include the work-order number, scope of work, requested timing, photos and supporting documents.
Invoice requirements
Include a purchase-order number when your company requires one for invoicing. Pitbull records requirements by partner rather than assuming every company uses the same process.
COMMUNICATION
One review point before assignment
Tina reviews new requests
Online homeowner and trade requests go to Tina first for review and confirmation.
Assignment follows review
After the scope and scheduling needs are understood, the appropriate salesperson or installation team is assigned.
Trade relationship
Trade partners may receive different pricing based on the relationship and project. Details are discussed directly rather than published as a universal rate.
BUILT FOR RECURRING WORK
One business account, multiple service locations
A restoration company, property manager or contractor can have many jobs under one business relationship. Pitbull records the company as the customer account while preserving the service address, scope, work-order number, photos and documents for each location.
Purchase-order requirements are recorded by partner. They should not be requested universally when a partner does not use them, but they must be captured when required for invoicing. Clear responsibilities for measurements, ordering, delivery, access, finishes, warranties and deficiencies should be established before installation-only work begins.
New online partner requests go to Tina first. Assignment to the appropriate salesperson or installation team follows review.